We must:-

• give full attention to people while they are talking to us, without interruption and encourage other people to talk, and ask only and appropriate questions
• present our ideas and treat people fairly
• lvalue teamwork and know how to build cooperation and commitment and show respect for people’s ideas and feelings, even when we disagree with them
• accept differences and conflicts as  normal parts of any work environment, and know how to manage them
• strive to understand other people and to be constructively and empathetic
• be open to negative feedback
• be able to easily win people’s trust and respect
• communicate difficult truths in a respectful way
• check to make sure we have understood what other people are trying to communicate and be confident and at ease giving a presentation
• avoid making sweeping comments about other people